Major Focus:

* Generate additional ticket sales on a daily basis, particularly in the areas of retail companies with 10 employees or more.
* Promote and maintain the utmost integrity and the highest caliber customer service to all patrons. Essential Functions:
* Assist in the development and execution of ticket promotional programs to support attendance goals of Gateway International Raceway.
* Learn and execute sales techniques for outbound cold calls to designated retail outlets. We will solicit employers to participate in a special ticket promotion for their employees.
* Develop outbound sales messages
* Handle Objections
* Make outbound sales calls to sell ticket packages in selected geographies
* Continually update sales activities and maintain prospect list
* Learn order entry system to search for seating assignments
* Make outbound surveys for ticket sales
* Make prospecting calls
* Send follow up materials via fax and email, and U. S. Mail
* Make follow up phone calls
* Assist with mailing tickets for race events and do filing
* Assist with race preparation for trackside tours and hospitality village
* Other duties as assigned. Requirements:
* Must be in college or a recent grad.
* Must be able to communicate clearly and effectively both verbally and in writing.
* Must possess a neat appearance and comply with personal appearance standards.
* Must maintain a cooperative, friendly outlook with a positive attitude and sincere desire to learn.
* Must be able to learn and perform to our guest service standards.
* Must be able to perform basic math calculations.
* Must possess good computer skills (Word, Excel, Power Point, Outlook).
* Must be able to work a varied schedule, including nights and weekends.
* Must be able to lift objects up to 25 pounds.
* Must be able to walk and stand for up to 8 hours. OTHER DETAILS:
* Approximately 20 hours per week with varied schedules (will work around specific class schedules).
* Compensation - Unpaid. Opportunities for bonuses.
* Gateway International Raceway is an equal opportunity employer.

MAJOR FOCUS:

• To maintain the highest level of customer service while promoting motorsports ticket sales.

ESSENTIAL FUNCTIONS:

• Responsible for all sales of tickets including but not limited to motorsports..
• Answer all customer inquiries regarding tickets, seating, promotions, events, etc.
• Responsible for relocating customer seats, renewing tickets and for ripping, stuffing and mailing invoices, renewals, tickets and upgrades.
• Make outbound and receive inbound calls for the purpose of ticket/promotional package sales and/or customer surveys.
• Develop an understanding of the PSI ticketing system in order to access customer accounts and properly process ticket purchases.
• Balance money and tickets at the end of the day.
• Contact customers regarding missed due dates.
• Reallocate tickets.
• Issue letters of authorization for lost tickets as approved by management.
• Responsible for manual sales during race weekend.
• Research problems on customer accounts.
• Process mail (payments, renewals, address changes, brochure requests, etc.)
• Knowledgeable about all aspects of areas (handicap, parking, will call, etc.)
• Certified report, postage reports, credit balance report, balance due report and house ticket report.
• Maintain batch records.
• Maintain tracking record for all sales.
• Upgrades for all expansions.
• Prepare will call for race weekend.
• Proof information for all mailers for customers.
• Inventory tickets for race week.
• Participate in brainstorming meetings.
• Other duties as assigned.

REQUIREMENTS/EDUCATION:

• High School Diploma or equivalent required.
• Must have strong organizational skills, be an effective communicator and have the ability to work well with fellow employees – must be a team player.
• Must be a self-starter with a strong work ethic and positive attitude.
• Effective written and verbal communication skills.
• Basic math skills to balance accounts and count change/money.
• Ability to sit/stand for extended periods of time-four (4) hours.
• Ability to reach for specific items within local work area.
• Ability to bend, stoop or kneel; ability to climb, ascend/descend stairs and travel to various parts of the facility.

ORGANIZATIONAL RELATIONSHIPS:

• Accountable to: Manager-Ticketing
• Accountable for: N/A The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all the work requirements that may be inherent in the position.

Gateway International Raceway. is an equal opportunity employer WOMEN AND MINORITIES ARE ENCOURAGED TO APPLY.”

By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of internships with Dover Motorsports as they become posted matching the notification buttons you checked on this application form.

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By creating a profile here, you are not considered an applicant for any job. Rather, you can be notified of positions with Dover Motorsports as they become posted matching the notification buttons you checked on this application form.

If you wish to update your information, go to "edit your information" at the top of this page, put in your email address and the password you used to create your profile